Can I contact you directly with questions?

 

Please email info@elwoodclothing.com
Please allow Customer Service 24-48 hours to respond.

 

 

How much does shipping cost?

 

Shipping is FREE on all US Domestic orders of $75 or more.  A flat rate of $8.95 is charged on all domestic orders under $75.  

 

Do you ship internationally?

 

We ship directly to most international countries.  Per local laws, all import taxes, duties, and VAT will be your responsibility once the package arrives in your country.

 

When will my order arrive?

 

All domestic orders are shipped via United States Postal Service. Please allow up to 3 business days for order processing and payment verification, and an additional 4-7 business days for delivery (total 7-10 days from order).  
All Canadian and other International orders can take up to 14-21 business days to arrive depending on the country. 
If tracking indicates that your order has been delivered, we are not liable for your undelivered/stolen or lost claims.  You have the option to request a required signature upon delivery of your package in the notes section in your shopping cart. 

 

How do I return my order?

 

Check out our returns page here.  This has everything you need to know to make your return fast, easy, and free*.  All returns and exchanges must be sent back unworn in their original condition with the tags on.  We will not be held responsible for any items that are lost during the return process unless a tracking number with proof of delivery is provided.  We do not provide free returns or exchanges on international orders.  All vintage items are final sale.
* free returns on US orders of $75 or more

 

Why do my billing and shipping address have to match?

 

It is necessary that your billing and shipping address match to prevent fraud. 

  

Discount Codes
Discount codes cannot be combined.

 

Do you offer gift cards?

 

We do offer gift cards through our web store.  Click here to go directly to the gift card page