ELWOOD Clothing, (the “Company”), is committed to respecting and protecting your privacy and the personal information that you share with us on this website. When you visit the website www.elwoodclothing.com (the “Site”), as well as other sites on the Internet, the owner of the site has the ability to collect information about you, from your name and address to your shopping preferences.
Who May Shop on Our Site
Only those who are 18 years of age or older may shop on our Site. You must use a valid credit card or other valid payment method accepted by the Company if you want to purchase products online.
Types of Information We Collect
Unless you voluntarily provide personal information to us (such as your name, address, age, telephone number, or e-mail address), the Company will not collect it. If you have enabled our mobile application to locate you, the Company may gather your location information as well. If you do not want your personal information collected, please do not submit it to us. If you have already submitted this information and would like us to remove it from our records, please contact us at firstname.lastname@example.org.
When you do provide us with personal information, we may use that information to improve the content of the Site, to notify you about updates to the Site, and to contact you directly regarding products or promotions we believe may be of interest to you. We may also use it to analyze your shopping history, your use of the Company’s mobile applications and the Site, and demographic information (gender, age and location, for example) about the Company’s online customers.
If you apply for a job with the Company, we may collect information from your resume and other employment-related submissions.
In addition to information that we collect from you directly, the Company may gather information associated with your social media account if that information is available to the Company. This includes your profile information, email address, name and posted photographs. If the Site offers an “email-a-friend” or similar link, and you email a friend using that link, we will collect the name and email address of that friend as well.
Except as described below in this section and under the “Disclosure of Information” section, we do not give or sell any user information to any third party. However, the Company may disclose your personal information when required by law or court order.
When you visit the Site, the Company also automatically collects anonymous information from you using “pixel tags (also known as “web beacons” or “clear gifs”). This may include the Internet browser you are using, the computer operating system you are using, time spent visiting the Site, usage patterns within the Site, your computer's Internet protocol (IP) address, date and time information, and other technical information about your computer, and the domain name of the Site from which you linked to our Site. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click Here for information on how you can opt out of behavioral tracking on this Site and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking. The information we collect automatically is statistical data and does may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns, store information about your preferences, allowing us to customize our Site according to your individual interests, speed up your searches, and recognize you when you return to our Site. This anonymous information is not matched to your personal information. Third party service providers may use this information in connection with advertising strategies.
Disclosure of Information
Information collected by the Company on the Site may be shared with any division of the Company and with the Company’s affiliates and subsidiaries.
In addition, the information you provide on the Site may be disclosed by the Company to third party service providers who manage our customer information and perform services on our behalf. These services may include, without limitation, filling orders, administering promotions or contests, administering surveys, and communicating with users. Occasionally the Company may enter into an agreement with another company to provide services or products. In such event, the Company may share your information. The Company does not give these third parties permission to further disclose your information.
If the Company, or a particular division of the Company, were to be sold or merged with another business, our successor would have all of the information you provide.
Information Collected Used for Certain Purposes
When you place an order online, certain information is collected, such as your name, mailing address, products ordered, shipping address, email address, and credit card information. This information is necessary in order to place, confirm and fulfill your order. Once you give us this information, you may be added to our marketing database. You may later opt out of receiving email communications by clicking the “unsubscribe” link on one of our emails and you may opt out of receiving other communications by calling customer service at 1-855-9ELWOOD.
If you choose to make future ordering faster, you may start an account with us. If you do so, you will be asked to choose a user name and password, and to register information such as (but not necessarily limited to) your mailing address, alternate ship-to addresses, and preferred payment method.
While the Site is a general audience site, the Company will never knowingly request or collect personal information from any person under 13 years of age without prior verifiable parental consent. Children under age 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. If we become aware that an individual is under the age of 13 and has submitted any information to the Company for any purpose without prior verifiable parental consent, we will delete his or her information from our files. In addition, if a parent or guardian becomes aware that a child has submitted personal information, that parent or guardian should tell us that they would like this information deleted from our records by contacting us at the email address listed on the contact page of the Site. We will delete the child’s information from our existing files. We reserve the right, in our discretion, to do any one or more of the following in order to verify a minor’s parental permission to use the Site:
- Request a signed form from the parent via mail or fax;
- Request a credit card number, which we will then verify;
- Take calls from parents on a toll-free telephone number staffed by trained personnel;
- Request an email from a parent accompanied by digital signature; or
- Request an email accompanied by a PIN or password.
We understand the utmost importance of protecting the security of the personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. The Company uses certain commercially reasonable safeguards to protect our Site users against unauthorized use or disclosure of personal information. While we strive to protect this personal information, WE CANNOT REPRESENT, WARRANT OR GUARANTEE THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO OR FROM OUR SITE, AND YOU TRANSMIT ANY INFORMATION AT YOUR OWN RISK.
We do not send or take your credit card number via email and we encourage you to adopt this practice with all of your online purchases. The Company utilizes STRIPE credit card processing to ensure the security of online transactions. All communicants are encrypted end to end with a 1024-bit RSA public/private keypairs assuring server authenticity and security. You are responsible for maintaining the confidentiality and security of your own user registration and password.
You also have the option of placing an order with the Company by phone if you are not comfortable placing an order online. You may contact us to purchase by phone by calling 1-855-9ELWOOD.
Personal Information Scams
You should never give information in response to an email that purports to be from this Company asking you for your personal information. We will never request your password, user name, credit card information or other personal information through email and we urge you not to respond to any such requests.
Links to Other Sites
Your California Privacy Rights
California Civil Code Section 1798.83 permits customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send us a written request by U.S. mail at the address provided on the contact page of the Site.
Questions or Comments